Select your shipping destination below to display the available options and charges:
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Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.
Taxes and Duties
To ensure that the most accurate pricing, taxes and delivery costs are displayed, we recommend that you click on the link at the top of our website and select your location from the list of shipping destinations. VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. VAT will be applied to all other EU destinations.
Customers purchasing from outside the EU are liable for all import duty, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. We work closely with our shipping partner to minimise the potential impact of custom delays on our customers.
Once your order has left us, you will receive an email containing an tracking number to track its progress online. Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched.
Yakelo insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Yakelo, and transfer of responsibility in the same way.
Our delivery partners can deliver to certain destinations without collecting a signature. If this option applies to your delivery address, you can update your preference on the shipping page at checkout before proceeding to purchase. By waiving the signature, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.
Please note, if your delivery is above a certain value, you will not have the option to opt out of signature confirmation. This is to insure the safe arrival of your order.